It’s my first week back home on the Gold Coast after a beautiful European adventure with my family…
Followed by a transformative (on every level) Mastermind retreat with Richard Branson and some of my business soul-sisters in South Africa.
This morning I took my fav walk round Burleigh Heads to get grounded — I love that it’s like being in a forest while simultaneously being beachfront…
And it felt sooo good to be in nature and dip my toes in the ocean after a MASSIVE three-day, multi-flight journey home from Cape Town. 💚 #neededit
Now, getting back to biz…
In today’s blog post, I wanted to share something I often talk about with my UPswing Mastermind students, once they’ve started booking clients.
And that is HOW to get your clients to renew.
This is an important thing to master in your biz, because:
It costs more to convert a new client than it does to convert an old one (6X more in fact!) — since you’ve already built that magic ‘know, like, trust factor’... ✨
Repeat clients can be priceless for your business — a 5% client retention rate equals 75% more profits (that’s huge!)...
And repeat clients send 50% more referrals your way than one-time ones. 😍
If you’re not sure how to invite coaching clients to renew without feeling awkward, and want to know how to best go about it - this one’s for you!
The small print:
Your client will ONLY renew if they know/love/trust you. So the FIRST thing to do is delight them with your coaching package, and build a rock-solid relationship…
Then comes the ‘ask’- which I cover in this video! 😘
In the video I talk about my 7 Step Simple Sales Script that’ll help convert clients with confidence, heart and soul. Click the image below to download your FREE copy now.